TOP FAQs:
When will I get my art?
As soon as we get your order, we start custom-making it.
Average processing + transit times are below.

Processing Time
Custom Making / Art Creation —– 10-17 days
Packaging & Delivery ————— 17-22 days

Delivery Method
Standard delivery 17-22 days

How will my art be packaged?
Oil Art Painting are rolled with thick paper to protect against dust before being
packaged in corrugated triangular shipping containers. Currently we don’t do flat
shipping, but we’ve taken great care to choose the most protective method of
handling and delivering your art.

How do I track my order?
You can quickly check the status of a current order with your order number and
email address. As soon as your art ships, we’ll send you a confirmation email that
includes a tracking number.

Is my package insured?
onerealart.com guarantees your satisfaction 100%. On the rare chance that your
package is lost or damaged upon arrival, just contact our Customer Support Team.

What shipping company do you use?
onerealart.com is very mindful of clients package and we want our clients to be
100% satisfied, in so doing we make use of Our Shipping Company